Privacy Policy

1. Introduction

At Lexacore Technologies Pvt. Ltd. ("Lexacore", "we", "us"), we prioritize the security and confidentiality of your corporate and personal legal data. This Privacy Policy governs our data collection, processing, and storage practices in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 (India) and other applicable privacy frameworks.

Registered Office: Lexacore Technologies Pvt. Ltd., Mumbai, Maharashtra — 400001, India.

2. Information Collection

We collect information necessary to deliver legal intelligence tools:

• Account credentials: Email, full name, company designation, and professional details.
• Document Ingestion: Contracts, lease papers, and compliance records uploaded to the platform. Note: All document contents are immediately encrypted at rest using tenant-specific keys.
• Chat Logs: Direct questions and inputs supplied to the LexCounsel AI assistant.
• Usage Data: Pages visited, features used, session duration, and referring URLs via Google Analytics.
• Cookies: See Section 6 (Cookie Policy) for details on tracking technologies.

3. Data Isolation & Zero-Knowledge Guarantee

We execute tenant-level database isolation. Files stored in your Legal Vault are encrypted with keys that even our system administrators cannot access. Furthermore, we do not utilize client contracts or chat logs to train or refine our global AI models, preventing any data leakages.

4. Data Residency & Sovereignty

In compliance with India\'s data localization guidelines, all customer data, document servers, and vector databases are housed securely in the AWS Mumbai region (ap-south-1). No corporate legal documents are transferred or processed outside the sovereign boundaries of India.

5. User Rights (DPDP Act)

Under the DPDP Act 2023, you retain the following rights regarding personal data:

• Right to access summaries of personal data undergoing processing.
• Right to seek correction, updating, or complete erasure of account data.
• Right to nominate a representative to manage consent controls.
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience, analyse platform usage, and support our marketing efforts. By continuing to use Lexacore, you consent to the use of cookies in accordance with this policy.

• Essential Cookies: Required for platform authentication, session management, and security. These cannot be disabled.
• Analytics Cookies: We use Google Analytics to understand how users interact with our platform. Data collected is anonymised and aggregated.
• Preference Cookies: Remember your settings, theme preferences, and saved configurations.
• Third-Party Cookies: We may embed content from third-party services (e.g., Google Fonts) that set their own cookies.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality. For more details, refer to our full Cookie Policy or contact our Data Protection Officer.

7. Contact & Grievances

For questions, audits, erasure requests, or to reach our Grievance Officer, please contact:

Data Protection Officer / Grievance Officer
Abhishek Kumar
Email: contactus@lexacore.in
Registered Address:
Lexacore Technologies Pvt. Ltd.
Mumbai, Maharashtra — 400001
India